OWN is a boutique service in Madrid, designed for discerning travelers seeking a personalized and tailor-made experience.
Who we are
We are experts in Madrid and lovers of the good life. We have been living in this wonderful city for 10 years and have 7 years of experience in the hospitality and hotel industry.
Over the past 5 years, we worked at one of Spain's most influential communication agencies, where we focused on continuously exploring trends and new developments in Madrid.
What we do
Our mission is to help you enjoy the best possible experience in Madrid, optimizing your time and providing you with all the information you need to fully discover the destination, always tailored to your tastes and interests. We stand out for offering personalized service and curating bespoke experiences.
What we offer
• Travel Guides: Standard or customized, designed to suit your needs.
• Restaurant Reservations: So you can enjoy the best gastronomic spots.
• Tickets for Cultural Events:Theater, concerts, museums, and more.
• Transportation Coordination: To make moving around the city easier.
• Personalized Accommodation: Expert advice on hotel selection, short-term apartment rentals with additional services such as cleaning, grocery shopping, and special requests.
• Package Reception Before Arrival: Ensuring everything is ready when you arrive.
• Wellness & Personal Care: Guidance and reservations for massages, hairstyling, personal trainers, and more.
• Unique Experiences: Flamenco shows, jazz concerts, football VIP boxes, wine tastings, and much more.
• Family Services: Stroller rentals and babysitter recommendations.
• Business Meeting Organization: Handling all logistical details.
• Personalized Assistance: Available by phone before and during your stay for any questions or unexpected needs.
